Help Center

Yes — we ship worldwide, to every country. Wherever you are, we deliver.

We prepare and dispatch your order within 3–7 business days. After dispatch you'll receive an email with your tracking number. Typical delivery times (via YunExpress and Yanwen):

• United States: 7–20 days
• Canada: 10–20 days
• Europe: 7–15 days
• Italy and France: 10–20 days
• Australia: 15–30 days
• Russia: 12–25 days
• Rest of the world: varies by destination

Yes — shipping is free on orders over $250.

Please enter your shipping address in English letters only. Other alphabets (Cyrillic, Chinese, and so on) can delay delivery, and we may need to email you for an English version.

Once your order ships, your tracking number is automatically emailed (and texted) to you. Enter it on the carrier's tracking page to follow your parcel.

It is emailed to you automatically after dispatch, within 3–7 business days of ordering. The process is fully automated: our warehouse ships, the tracking number is entered, and you receive the email.

Some made-to-order items take a little longer to produce. Please allow 2–3 extra days. If you still don't have tracking after that, email us at [email protected] and we'll help.

You have 30 days from receiving your order to return items in their original condition. Return shipping is covered by the customer.

Returned items must be sent to our warehouse in China. Please contact us before sending anything back so we can provide the return address and instructions.

We issue a full refund if:

• your order is not delivered within 60 days of dispatch, or
• you return items in original condition within 30 days of receiving them.

We're sorry about that. Email [email protected] with your order number and a photo, and we'll put it right.

Every product page has a size chart — please check it before ordering. If you're unsure, email us at [email protected] and we'll help you pick.

For hygiene and personalization reasons, we can't accept returns on:

• Customized or personalized products — items made to your design, name or text, and
• Underwear and similar personal-hygiene items worn next to the skin.

All other items can be returned within 30 days in their original condition. If a non-returnable item arrives faulty or incorrect, we'll still put it right — email [email protected] with your order number and a photo.

At checkout you can pay securely with Visa, Mastercard, American Express, Maestro, PayPal, Apple Pay and Shop Pay. Need another option? Just contact us.

Aviation Shop is a UK-registered company, serving pilots, crew and aviation enthusiasts worldwide since 2011. Our warehouse and fulfilment centre are located in China, and all orders are dispatched from there.

130,000+ aviation products for pilots, crew and enthusiasts, worldwide tracked shipping, and a 30-day return policy — trusted by aviators across 100+ countries since 2011.