Air India Launches EasyRoam Travel eSIM With Overseas Plans From INR 241

Air India has launched EasyRoam, a branded international travel-connectivity service developed with Tata Communications. Announced on October 8, the service lets customers arrange an overseas mobile plan through the airline’s website before departure. The airline says the initial rollout covers 30 countries, with roaming packs starting at INR 241 before taxes. (Air India)

The launch offer waives the SIM charge, while the selected roaming package remains payable. Customers can choose data-only or voice-and-data packages, with destination-specific and broader international options. Air India plans to extend coverage progressively to as many as 190 countries and add access through its mobile app; those remain future steps. (Air India)

What customers can buy now

Air India’s announcement identifies the currently available product as an eSIM. Its service page also advertises physical SIM cards. Wego’s October 9 review of the launch materials highlights that difference, comparing the airline’s newsroom statement with its product page and Tata Communications’ announcement. Travellers should check the format offered in the purchase flow for their chosen plan. (Wego)

The current service page lists destinations including the United States, United Kingdom, Canada, Australia, Singapore, Japan and the United Arab Emirates. It also includes Kenya and Mauritius. Coverage, package validity, data allowances and calling options depend on the selection made, so a headline starting price does not describe every trip or destination. (Air India service page)

Activation before departure

Condé Nast Traveller India’s October 10 guide describes the activation sequence: select a destination and plan, choose an activation date, sign in or create an account, then complete the purchase. Electronic identity verification follows, with a QR code sent by email to activate the eSIM. The guide recommends checking that the handset is unlocked and eSIM-compatible before choosing the digital option. (Condé Nast Traveller India)

For itineraries involving several countries, the airline’s FAQ says a regional or global package works only in the destinations included in that particular plan. A single-country package applies only to its specified destination. Travellers therefore need to check stopovers and onward journeys as well as the country where they first arrive. (Air India service page)

Check the launch offer carefully

The promotional details deserve attention. Air India’s launch release advertises up to 1 GB of extra data for customers buying a data plan, excluding Maldives and Mauritius. Wego notes that the airline’s FAQ separately describes a 100 MB global allowance valid for three days. Customers should verify the bonus attached to their actual purchase rather than assume every offer combines. (Wego)

Number retention is another point to check. Wego’s comparison says the issuer offers retention of the EasyRoam number for up to a year for a fee; it does not establish that a traveller’s existing domestic mobile number transfers to the service. The airline’s FAQ separately says installing the travel SIM does not automatically change the number registered to an existing WhatsApp account. (Wego)

EasyRoam gives Air India customers another way to organise connectivity before travel. The practical comparison remains the complete package: destination coverage, usable data, voice features, validity, device support and final price. Condé Nast’s guide notes that whether it costs less than an existing roaming plan depends on the journey and the customer’s connectivity needs. (Condé Nast Traveller India)

Image: AI-generated editorial illustration.